Testimonials From Clients Who Have Years Of Experience With Our Products
“Dear Joe,
Thanks for all your help in diagnosing my little problem, as I said, even though my spa was built
in 1988, over the past 20 years I have only had to occasionally replace small things like GFIs,
some relays, and that's about all. I was amazed that you took the time to call me back and answer
my questions about the control system. This kind of service is unheard of nowadays, I was
further impressed with your knowledge of a 20 year old model which I think you said you helped
engineer and design. (Congrats! By the way for such a durable design.) and therefore you
provided a very helpful troubleshooting checklist.
Anyway, I just wanted to pass along this letter of "Thanks" for such a great service and let you
know that should my spa ever "give up the ghost" (God forbid, ha ha), I will darn sure make sure
my next one has an Acura Spa control system!”
Sincerely,
Don Shooter
Yuma, AZ
“Thanks again for all parts. The spa is running like new again, thanks to your good service. The spa is now approx. 20 years old and I must say very good quality.”
Thanks again to you and greetings from Germany.
Thomas Cordes
“We purchased the spa to aide in my recovery from neck and shoulder injuries suffered in a car accident. After testing multiple spas and dozens of different neck treatment devices, the Aquassage was the only device that provided a true therapeutic neck massage. The rotating fingers on the unit gently rub the back and sides of my neck providing relief from the muscle spasms and tightness that were typical of my injuries. Other products either use water pressure that splashes everywhere or use much smaller fingers to perform the massage. Neither of which provide the true massage action that the Aquassage unit gives.”
Sincerely
Martha Ann McClain
Potomac Falls, VA
“Thank you and Joseph and the other staff that have been so helpful an kind to us in this matter and
repair. It is very refreshing during this time of financial uncertainty people that are professional, honest and polite.”
Respectfully,
Jim & Paula Watson
“Joe!!
THANK YOU! I consider myself a pretty handy guy but I don"t think I would have figured this one out. I greatly appreciate your help.
Kyle”
Kyle Ranville
Dalzell, S.C.
“Congratulations on your spa, that's class A impressive top of the line in very good taste high end style spa, with nothing but the best under the hood and on top. That's most defiantly going to be a hit !!!
Keep it up Joe, good work.”
Tom Kelleher
Hidromasaje de Mexico SA de CV
Director General
“Thank you very much for your support and your consultation efforts in assisting me with this energy efficient project. I am pleased to announce that with your efforts to enhance the controller to accommodate my more efficient COVER•PRO spa cover we have exceeded my original energy goals. Our test facility was designed to meet the specifications required by the CEC for spas in California and employed a watt-hour meter to monitor energy use. The spa tested was an industry standard 350 gallon model with a single 2 speed 4 hp continuous duty pump with the water temp set at 104°. My test results from October 2007 to May 2008 have steadily shown an average energy use of 2.33 kwh per 24 hour period using the program you modified for me. For comparison a 2 year old XXXXX Spa in the ambient set at 100 degrees with a factory provided wide hinged cover tested at 14.45 kwh per 24 hour period. These significant differences have been filed in a report by me to the Emerging Technologies Division of PG&E for review by the CEC and examining test facility at Cal Poly. As I await their results and accreditation I would like to offer you the first opportunity to benefit from this new collaborative effort as I look forward to working with you for a more energy efficient industry and a greener planet. Thank you for your generosity, humble demeanor and sense of humor as it has been a pleasure to work with you.”
Sincerely,
E. Jess Tudor
Coverplay, Inc.
“I wish to take this opportunity to express my great pleasure with your service. My experience with you personally and Acura Spa in general has been outstanding.
Thank you so much to the quick responses and the overall pleasant experience. ”
Greg Ham
Denver, Colorado
“Lastly, please thank Joe very, very much for his time today. It was a pleasure to speak with someone who is so knowledgable in fluid flow.”
Take care,
Ron Wentzke
Auburn, WA
“Thank you very much. It was easy and a pleasure to do business with you guys.”
Thanks,
Tony D.
“Thank you. We are very pleased with your prompt and honest customer service. Good luck on your continuing business success.”
Bob Jones
“Thank you so much for the info. And thanks to Joe for calling me today and being so patient with me and all my stupid questions.”
Rick Golde
“My wife and I bought a new hottub in 2000, we had just bought a new home and figured it would be a great way to relax after working on the home all day. Were we ever right, she of course got the what we call the captains chair, and I got the lounge seat. On the neck area of the captains chair rests the aquasassge, two knobs, that rotate in a small circular fashion. Just enough to make you sink into a nice relaxed state. Me I was still stuck in the lounge seat.
Now 7 years later, the tub has had some leaks and some repairs, nothing dramatic though. The aquasassge is working again now with a simple repair. It took me less than 10 minutes, to replace the cover and the flex shafts. Having 2 kids abuse the tub the way they have, I am surprised that’s all I’ve had to do.
I would like to take this time to thank the people of Acuraspa Company for making so many parts available to me, the end user of their product, so that I could repair my own hottub. I look forward to perhaps changing some of the other jets in my tub to some of the new products they offer.”
Thank You,
R Brian Dunlap
Scotch Plains, NJ
“Thanks Joe, nice to deal with somebody who knows what they are talking about!”
Regards
Paul
Dear Joe,
“As sales manager for Islander Spas, Inc., I have had the opportunity to see how well your products help us to sell our spas wholesale to our dealers and on the retail level as well. We have been using your fine water therapy products in our spas for years and your products give us the advantage over our competitors because with Aquassage, Vibra-Jet, and Rollassage, we can offer the ultimate in massage therapy and enjoyment in our Islander Spas.
When people first see the Aquassage, they are amazed. They say they've never seen anything like it in a spa. I ask them if they ever have headaches, or if they have stress in their lives. (Most modern Americans answer yes to these questions.) They put their arm into the warm water up against the Aquassage to feel the action in the water, which they say is like "Shiatsu" or "Kneading Fingers", which they've seen demonstated at fairs or shows, etc. They feel it work for a few moments on their arm and they are in love with the real deep massaging sensation. When I've seen customers later after the purchase of their Islander Spa, they tell me that they love the Aquassage, which not only helps with headaches and neck tension, but they like to use it on their legs and shoulders after a work out for ultimate muscle relaxation.
Your wonderful Vibra-Jet really creates a nice vibrating sensation on the user's back. When the retail customers put their hands against the Vibra-Jet in the running spa, they just, "Ooh and Ah!". The Vibra-Jet really gives the customers much more than just water action - this offers an actual touch massage that creates a pleasurable, gentle, tingling sensation.
The ultimate luxurious massage is offered by your wonderful Rollassage. Your technology has captured the ancient oriental art of massage by gently rolling balls on the back with the hands. The customer who touches the Rollassage in action becomes immediately involved with the wonder of the product. They can imagine their private luxury at home with their Islander Spa with Rollassage.
Some customers have asked, "Doesn't the electric motor of the Aquassage, Rollassage, or the Vibra-Jet pose an electrical shock danger in a spa?" They are so delighted when I am able to explain to all of them that they are powered by the water action of their spa, with no electrical motors involved to create the massage action!
Joe, thanks for turning out such wonderful new products, year after year, that enable us to offer the very best to our customers in Islander Spas with innovative products from Acura Spa Systems!”
Very cordially,
John Mason
Sales Manager
Islander Spas, Inc.
Joe,
“I'm writing in reference to the many years of doing business with Acura equipment, and the many years of great support you have given with your equipment. You've always been very supportive in helping in times of equipment problems even though they are far and few between. Its been approximately ten years since I started doing business with Acura equipment and found it to be the most trouble free equipment I've dealt with in the fifteen years I've been in the spa industry. You've been very innovative with your Rollassage, Vibra-Jet, and Aquassage that have added innovation in therapy no other jet company has ever offered. If your new equipment boxes with the titanium heaters are as reliable as the old equipment boxes I look for even fewer problems because of the new titanium heaters. As always Joe I appreciate your great support through the years but most of all your friendship. Take care and thanks again.”
Jon Cameron
Sioux Falls, S.D.